Privacy Policy

MoonShot Signals ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.getmoonshots.com and related services (the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1.1 Personal Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, username, and password
• Payment Information: Credit card details, billing address (processed securely through Stripe)
• Profile Information: Trading experience level, preferences
• Communications: Emails, support tickets, and other correspondence

1.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns
• Trading Activity: Signal views, performance tracking preferences
• Cookies and Similar Technologies: See our Cookie Policy section below

1.3 Information from Third Parties

We may receive information about you from:

• Payment processors (Stripe) for transaction verification
• Analytics providers for usage insights
• Email service providers for delivery status

We use the collected information for:

• Service Delivery: Providing trading signals, analysis, and member dashboard access
• Account Management: Creating and managing your account, processing payments
• Communications: Sending signal alerts, updates, and support responses
• Improvement: Analyzing usage to enhance our services and user experience
• Security: Detecting and preventing fraud, unauthorized access, and abuse
• Legal Compliance: Meeting legal obligations and enforcing our terms
• Marketing: With your consent, sending promotional materials about our services

We do not sell, trade, or rent your personal information. We may share your information with:

3.1 Service Providers

• Payment Processing: Stripe for secure payment handling
• Email Services: SendGrid for delivering emails
• Analytics: Google Analytics for usage insights (anonymized)
• Hosting: Cloud service providers for data storage

3.2 Legal Requirements

We may disclose information if required by law or in response to:

• Court orders or subpoenas
• Government requests
• To protect our rights, property, or safety
• To investigate fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We implement appropriate technical and organizational measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive information
• Regular security audits and updates
• Limited access to personal information by authorized personnel
• Secure password requirements and two-factor authentication options

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5.1 Access and Update

You can access and update your personal information through your account dashboard or by contacting us.

5.2 Email Preferences

You can opt-out of marketing emails using the unsubscribe link in any email. Note that you cannot opt-out of service-related emails (e.g., trading signals for active subscribers).

5.3 Data Deletion

You can request deletion of your account and personal information by contacting support@getmoonshots.com. We may retain certain information as required by law or for legitimate business purposes.

5.4 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

5.5 Do Not Track

We do not currently respond to Do Not Track browser signals.

We use cookies and similar technologies to:

• Essential Cookies: Required for site functionality and authentication
• Analytics Cookies: Help us understand how you use our Services
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may limit certain features of our Services.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Key third-party services we use:

• Stripe: Payment processing (PCI-compliant)
• Google Analytics: Usage analytics (anonymized)
• SendGrid: Email delivery

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. By using our Services, you consent to such transfers.

We retain your information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When your account is closed, we will delete or anonymize your personal information, except as required by law.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at privacy@getmoonshots.com.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your information appropriately.